How Leja Works. The record that follows.
Each capability feeds a permanent record that compounds across professional operations, resident identity, service work, and space search. The detail below shows what each loop records, who confirms it, and why it matters later.
Payment Reconciliation
A payment becomes a verified record
Submit payment evidence from WhatsApp, SMS, a bank receipt, or transfer details. Leja structures the amount, date, reference, and sender, then matches the payment to the right resident and charge.
Every confirmed payment becomes part of a permanent operating record. Over time, those records become the track record that helps professionals prove what happened without relying on memory or scattered screenshots.
- 1Submit payment evidence from a supported source
- 2Leja extracts and matches to the correct charge
- 3You review and confirm — human always in the loop
- 4Verified receipt issued, ledger updated permanently
Agent Chidi submits payment evidence for ₦150,000. Leja extracts the amount, matches it to "April Rent — Unit 4A," and generates receipt LJA-202604-0047. The record is confirmed, attributable, and permanent.
Agreement Generation
State-compliant agreements that hold up in disputes
Enter resident name, rent amount, and lease duration. Leja generates a professionally formatted tenancy agreement compliant with the property's state law. Import existing agreements and let Leja parse and attach them to the right record.
A compliant agreement is your first line of legal defense. Most agents skip agreements because they cost ₦10,000–30,000 from a lawyer. With Leja, every deal gets documented. Every document has legal standing.
- 1Select property and enter resident details
- 2Leja generates agreement compliant with the property's state
- 3Review, customize clauses if needed, and share via WhatsApp
- 4Both parties sign — document is tamper-evident on Leja
An independent agent in Lagos needs an agreement for a new resident. Instead of rebuilding the document from scratch, they generate a Lagos Tenancy Law 2011-compliant agreement, review the terms, and collect signatures. The agreement is documented.
Anomaly Detection
Catch defaults 6 weeks before they happen
Daily pattern checks surface payment shifts, late-payment trends, and high-risk tenancies. You get plain-English alerts that show which residents need attention and why.
An eviction costs ₦50k+ and weeks of stress. A 6-week early warning gives you time to address the problem — a broken appliance, a lease issue, a cash flow problem — before it becomes a vacancy.
- 1Leja analyses payment patterns across your portfolio daily
- 2Leja identifies residents trending toward default
- 3You receive alerts with specific risk factors and suggested actions
- 4Address problems early — before they become evictions
Leja alerts you: 'Chidi O. in Unit 7B has paid late 3 of the last 4 months. Pattern suggests default risk in 6 weeks.' You investigate, discover a plumbing issue, fix it, and retain the resident.
Narrative Generation
Communications grounded in the record
Leja auto-drafts WhatsApp messages, email templates, and landlord summaries from your transaction data. Payment reminders, monthly reports, and resident communications — all generated from your actual records.
Landlords expect professional monthly reports. Residents expect clear communication. When messages are drafted from verified records, each reminder or summary reflects the same ledger both sides can inspect.
- 1Select communication type (reminder, report, summary)
- 2Leja drafts from your actual transaction data
- 3Review and customize the message
- 4Share via WhatsApp or email with one tap
End of month: Leja generates a portfolio summary for your landlord covering 15 properties. Every payment, every overdue notice, every resolved issue — compiled from verified records, not memory.
Fraud Detection
Catch fabricated payments before they cost you
Every payment evidence review runs through fraud checks. Leja identifies duplicate payments, suspicious patterns, and potential fabrication before you confirm the record.
A fabricated payment record that you confirm can damage the landlord relationship before anyone discovers the problem. Leja flags the risk while the evidence is still under review.
- 1Fraud checks run automatically on every payment submission
- 2Duplicate payment detection across your portfolio
- 3Pattern analysis for suspicious amounts and timing
- 4Flagged alerts require additional verification before confirmation
A resident submits doctored payment evidence for ₦150,000. Leja flags it: 'This reference number was submitted for Unit 3B last week. Potential duplicate.' You investigate before confirming.
Security Deposit Tracking
Transparent deposits. Documented deductions.
Track security deposits from payment through move-out. Every deduction is itemized with evidence. Residents see the breakdown. Disputes are resolved through the documented record, not WhatsApp arguments.
Security deposit disputes are a common resident pain in Nigeria. By documenting everything — payment, condition, deductions, evidence — Leja makes disputes resolvable and creates trust between landlords and residents.
- 1Deposit recorded when resident moves in
- 2Property condition documented at move-in and move-out
- 3Deductions itemized with photos and receipts
- 4Resident sees full breakdown in their Leja record
Resident moves out after 2 years. Landlord documents: '₦30k wall repair (photo + invoice), ₦20k cleaning (receipt).' The resident sees the breakdown, agrees, and receives ₦150k back of their ₦200k deposit. No arguments.
RIN (Resident Identity Number)
A permanent, portable identity for residents
Every resident on Leja gets a Resident Identity Number — a permanent identifier tied to verified payment history, dispute record, service activity, and residential track record. RINs are portable across properties and agents.
Today, resident reputation rarely travels. A reliable resident at one property is often a stranger to the next landlord. RIN changes that. Verified history becomes a portable credential.
- 1A resident's RIN is created when first recorded on Leja
- 2Payment history, dispute record, and tenancy duration accumulate
- 3Next landlord can verify the RIN to see the resident's consented record
- 4Better record = better properties, better terms, lower deposits
Folake has been on Leja for 24 months. Her RIN shows: 24 months, 0 late payments, 0 disputes. When she moves, her new landlord checks her RIN and offers a reduced deposit. Her history is her credential.
Resident
A portable residential identity
Resident is the individual participation surface for residential history, service work, stays, and space search. The RIN keeps verified records portable, consent-gated, and attached to the person.
When residents carry verified records, the next application or service interaction starts with evidence instead of guesswork. The market becomes easier to judge because history travels with consent.
- 1A resident builds their record through verified events on Leja
- 2Resident compiles residential history, service work, stay activity, and consented signals
- 3The resident shares only the profile or signal needed for a specific decision
- 4Professionals verify the record before offering terms
A landlord has two applicants for a premium property. One consents to share a Resident profile showing 36 months of clean payment history. The other has nothing portable to show. The verified resident has stronger evidence for better terms.
Security & Compliance
NDPA Compliant
Full Nigeria Data Protection Act compliance. Data encrypted at rest and in transit.
Organisation Isolation
Every query scoped to your organisation. No cross-organisation data leakage.
Data Ownership
Your data is yours. Export at any time. We don't sell, share, or monetize your records.
Full Audit Trail
Every transaction, confirmation, and modification logged permanently. Tamper-evident.